It’s not clear at publishing time which of the systems were intentionally shut down by the company to try and contain the intrusion and which shutdowns resulted from the hacking incident. They also added that credit card machines were not functional at property restaurants, making eating at the hotel impossible for the guests.” – have been offline for hours.īleepingComputer checked several of them and they all showed the same message, instructing visitors to call a phone number, including MGM National Harbor, Empire City Casino, MGM Springfield, MGM Grand Detroit, Beau Rivage, and The Borgata.Īccording to 8NewsNow, guests they spoke with “could not access their hotel rooms Sunday night using digital key cards.

MGM Rewards customers are also affected and they’ve been instructed to call a Member Services number between 6 AM and 11 PM, Pacific time.Īll MGM websites using the same domain name as the main one – i.e. The MGM Resorts main website is also down, currently informing that customers can make hotel reservations “at any of our destinations” over the phone.

Reports online note that the company switched to manual operations as the outage credit card machines on properties have been affected. It appears that the outage started on Sunday night and computer systems in the resorts are currently down. Throwback to another time MGM was hacked. An ongoing class-action suit is trying to determine what is owed to those whose identities were leaked in that attack. Vital Vegas also noted a similar hacking incident in 2019, where the records of 10.7 million customers were compromised, and names, addresses, birth dates, email addresses, and phone numbers were shared on a hacker forum and later on Telegram. Vital Vegas reported that there is a “systemwide outage at Bellagio, possibly other MGM Resorts-cash payments only at restaurants, no room charges or credit cards, digital room keys don’t work.” Reports are coming in that slot machines are offline and guests are locked out of their rooms at MGM properties, including the Bellagio and Aria.

Hacking casino slot machines